If you have a question about your receiving, your tracking number, please be sure it has been 3-5 days after you've ordered as that is the general processing time.

If you have a question about switching items, please provide us with an order number and message us.

Email: support@pilavix.com
Address: 12501 Cardinal Meadow Dr, Sugar Land, TX, 77478, US
Address: 3 Coleman Street #03-24, Peninsula Shopping Complex, 179804, Singapore

Thank you